Success Stories
CRM
CRM: Get closer to every customer
Get a 360° view of every customer, contact and site. Respond faster to every new enquiry
A better way to work
Trusted by thousands of businesses everyday
Manage all your customers like a pro
Everything you need to deliver a fantastic customer experience is in one place. Customer details, contact information, job histories and financial documents.
- 25% less admin
Track every case or enquiry from beginning to end
BigChange’s CRM means no information gets lost. Every customer interaction can be logged and tracked. Your team can collaborate effectively to resolve enquiries faster.
Make your back office team 25% more productive
BigChange customers are 25% better off in the back office. A study of 734 actual customers proved that on average, schedulers and admins can now manage 5 engineers rather than 3. Helping you scale faster.
Customers love the convenience of online booking
Give customers the full online booking and job tracking experience. Simple, convenient and seamless.
Import your data with ease
Bring your data from existing systems. BigChange supports multiple file import formats.
Save time with automations
Automations replace repetitive, time consuming and manual tasks; freeing up time and resources to focus on the things that really matter.
Tools to reduce office admin
Tools to drive productivity in the field
Tools to delight your customers
"Rubbish collection isn’t glamorous but BigChange makes it efficient and reliable."
Charles Scully
Founder & MD, Cornwall Waste Care
Waste & Recycling
“BigChange handles our job management brilliantly, linking site history, alerts, and client access rules seamlessly”
Danny Fuller
Managing Director, London Drainage Facilities
Drainage
“We wanted to modernise our IT and invest in a solution for the future – something that could assist in what is proving rapid growth in the business.”
Dean Rochester
Managing Director, Target Maintenance
FM
By investing in BigChange we have made people’s jobs easier, so we have fewer problems. Fewer problems mean a happier team and a more productive workforce.
Jasen Jackiw
Managing Director & Founder, Prymo Surface Solutions
Building Maintenance
