The January edition of our BigCommunity Newsletter has arrived!
It's a shorter one this month, and we would greatly appreciate your feedback on the newsletter's format and content. Your insights will help us deliver more of what you love in the coming year.
Help Us Enhance This Year's Newsletter And Enter To Win A £25 Amazon Gift Card.
We value your feedback and want to make our monthly BigChange newsletter even better. Please take just 60 seconds to complete our brief survey, and don’t miss the BigChange quiz at the end.
By participating, you’ll be entered into our prize draw for a chance to win a £25 Amazon voucher! Your insights will help shape our content and formats this year, and we truly appreciate your time and input.
BigChange Field Service Summit
Join us at BigChange HQ in Leeds on Thursday 27th March for the Field Service Summit!
This exclusive, in-person event brings together growth-minded service leaders who are passionate about embracing innovation and driving their businesses forward.
Learn from industry experts, discover transformative technologies, and connect with peers who are driving excellence in field service operations.
Through keynotes, live demonstrations, and expert discussions, you'll learn how to:
- Drive efficiency through AI and automation
- Turn data into a competitive advantage
- Scale your service operations
- Stay ahead in a rapidly evolving market
Customer Success Workshop
Last year, we held 6 customer success workshops, attended by over 210 people.
Spaces for our first one this year have just been released. Click below, to register to join us in Leeds on the 4th and 5th of March to get personalised attention from our BigChange experts.
Customer Spotlight
The customer in this month's spotlight is SES Home Services. Since joining BigChange in 2018, they have utilised our end-to-end job management system to save more than £150,000, increase job efficiency by up to 20% per engineer, and significantly reduce payment processing costs.
Peter Holmwood, Managing Director commented;
"We first started using BigChange in 2018, running the then 5-in-1 solution on Android rugged tablets. Our objective was simple – to improve our customer experience!"
Competition Time
Congratulations to Rodrigo from London Venue Transfer, who was randomly selected as the winner of last month’s question: “Which BigChange feature would help Santa deliver all the presents on time?” The correct answer was route optimisation.
For your chance to win the first competition of the year and snag a £25 Amazon gift card, here’s the question:
“While many of us were bringing in the New Year on 1st January, BigChange customers were hard at work keeping the world moving. How many jobs were completed on that day?”
- A: 2
- B. 42
- C. 342
- D. 5342
A winner will be randomly selected from the correct answers and announced in February's BigCommunity newsletter!
Please remember that to enter this month's competition, you must also complete the newsletter feedback survey.
Welcome To The BigChange Family
We are delighted to welcome the following new customers to the BigChange family! Each organisation brings unique expertise and innovation to their respective industries, and we are excited to support their journey with our platform.
- AMO Air Con Ltd - Carrying out HVAC jobs to deliver high-quality heating, ventilation, and air conditioning solutions.
- Andersons Waste Management Ltd - Provides liquid waste drainage services, including septic tank emptying, drainage solutions, and waste treatment in the South West.
- Cappagh Browne - A utility services business with over 50 years of experience, focusing on the water sector.
- Electrifire Ltd - Provides electrical and fire safety services, including installations, maintenance, and compliance solutions for various sectors.
- Evolve Water Ltd - Specialises in water treatment and purification, offering design, installation, and maintenance services across various sectors in the UK.
- Grey Water Drainage Solutions Ltd - Provides complete drain solutions, including unblocking, repairs, maintenance, and CCTV surveys for both domestic and commercial clients.
- Harrison & Lea Ltd - Specialises in bespoke joinery and carpentry services, delivering high-quality craftsmanship for residential and commercial projects.
- Jensens Heating & Plumbing Ltd - Plumbing and heating specialists, focusing primarily on residential work.
- JH Cleaning & Support Services - Delivers commercial cleaning and maintenance services, including window and gutter cleaning, pressure washing, and high-level cleaning across London, Essex, and the South East.
- JLC Plant Services Ltd - Specialists in high-access cleaning, including gutters, cladding, windows, and pressure washing.
- Kimera Facilities Management UK Ltd - Delivers comprehensive facilities management services, including pre-planned maintenance, reactive maintenance, and emergency breakdown support.
- K. Binks (Heating) Ltd - Provides heating solutions, including installation, maintenance, and repair services for both domestic and commercial clients.
- Lanes Group - Offers wastewater management services, including drainage solutions, sewer cleaning, and pipeline rehabilitation across the UK.
- Lift Specialists Ltd - Provides lift installation, maintenance, and repair services, ensuring safe and efficient vertical transportation solutions.
- Listers Central Limited - A leading UK manufacturer and supplier of uPVC and aluminium windows, doors, and conservatory roofs for installers.
- Phoenix Landscape Services Ltd - Specialises in landscaping services, providing design, construction, and maintenance solutions for various outdoor spaces.
- Property and Site Services Ltd - Provides property maintenance and site management services, ensuring facilities are well-maintained and compliant with regulations.
- SG Refurbishments Ltd - Offers refurbishment and renovation services, specialising in transforming residential and commercial properties to meet client specifications.
- SHL Maintenance Ltd - Offers comprehensive building services, including design, installation, and maintenance, serving East Anglia and London.
- Western Fuel Ltd - Supplies various fuels, including heating oil and diesel, catering to both domestic and commercial customers.
- XPRT Construction Ltd - Specialises in roofing and cladding services, offering solutions such as flat and pitched roofing, leak testing, and green roof installations.
Welcome aboard! We’re delighted to have you as part of our growing community.
Listen to the BigChange Podcast – Now on Spotify, Apple Podcasts & More!
The BigChange Podcast Field Service Stories is now available on Spotify, Apple Podcasts, and numerous other podcasting services.
To explore the full list of services where you can tune in or to listen directly, visit fieldservicestories.bigchange.com
Leave Us A Google Review
If you've had a great experience, please take a moment to share your thoughts and let us know how BigChange has made a difference for your business.
