Grow your ISP: Smart ways to use networks and subcontractors

Oliver Pearson
June 27, 2024

Want to grow your ISP without hiring lots of new staff?

Many companies are doing just that. How? Either by collaborating with other companies or using subcontractor management solutions.

Let's look at how some businesses have made this work, and what you can learn from them.

Reaching More Customers

SES Home Services, a BigChange customer, found a great way to grow fast. They used a network of subcontractors to quickly expand their reach.

Gary Kemp from SES says:

BigChange has been instrumental in allowing us to scale up our operations quickly and efficiently.

In just 18 months, they went from working in 3 areas to 11.

What this means for your ISP:

  • Serve more areas without opening new offices
  • Find skilled workers when you need them
  • Offer new services by partnering with experts

Keeping Track of Everything

When you use subcontractors, you need to know what's happening. MPBI found a good way to do this.

Mark Janes at MPBI explains:

BigChange gives us real-time visibility of our subcontractors.


For your ISP, this could help you:

  • See job progress as it happens
  • Know right away when work is done
  • Share info with subcontractors safely

Keeping Service Quality High

It's important that all your work is top-notch, even when subcontractors do it. MPBI makes sure of this.

Mark Janes says:

It doesn't matter if it's our own fitters or subcontractors on site, they all work to the same standard.


You can do this too by:

  • Giving subcontractors access to the BigChange app
  • Sharing your jobs, worksheets and RAMS
  • Choosing the right subcontractors for each job

Making Money Matters Easier

Dealing with money can get messy when you use subcontractors. SES Home Services found a way to make it simpler.

Gary Kemp notes:

The system has dramatically cut down on paperwork and administration.


This can help your ISP:

  • Set clear rates for different jobs
  • Create invoices automatically
  • Keep track of all payments easily

Building a Strong Collaboration Network

Having a good network of subcontractors gives you flexibility. SES Home Services used The BigChange Network to grow fast. They quickly found skilled subcontractors in new areas.

For your ISP, this could mean:

  • Finding the right skills when you need them
  • Offering more services to your customers
  • Handling big projects or busy times more easily

Collaboration Networks and Subcontractors Help You Grow

Companies like SES Home Services and MPBI show that using the BigChange Network and subcontractors well can help businesses grow.

As an ISP, you can use these ideas to serve more customers and offer better service, without the cost of hiring lots of new staff.

Using job management tools, with dedicated subcontractor features can help you work better with subcontractors. It could be the key to growing your ISP business faster and smarter.

Want to see the BigChange Network and Subcontractor feature in action? Book a demo here.

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