The February edition of our BigCommunity Newsletter has landed!
BigChange Field Service Summit
Join us at the Field Service Summit at BigChange HQ in Leeds on Thursday, 27th March!
This exclusive, in-person event brings together growth-minded service leaders passionate about embracing innovation and driving their businesses forward.
Learn from industry experts, discover transformative technologies, and connect with peers who are driving excellence in field service operations.
Through keynotes, live demonstrations, and expert discussions, you'll learn how to:
- Drive efficiency through AI and automation
- Turn data into a competitive advantage
- Scale your service operations
- Stay ahead in a rapidly evolving market
Customer Success Workshop
Last year, we held seven customer success workshops attended by over 210 people.
We have filled all the spaces for the first event of the year, so act quickly to register for April.
Click on the button below to sign up and join us in Leeds on the 8th and 9th of April for personalised attention from our BigChange experts.
More Rubbish Functionality!
Your Waste. Your Responsibility. Simplified.
For our customers in the waste industry, keep an eye out for release 25.02.02, which will be rolled out from 25th February onwards.
Our updated Hazardous Waste Report and Environmental Agency - Quarterly Waste Report will be automatically added to your BigChange site.
Customer Spotlight
The customer in this month's spotlight is Plumbing & Gas Solutions, who joined BigChange in March 2022.
Thanks to being part of BigChange, Darryl Taylor, Operations Director, was able to take advantage of our fuel card offering, BigChange Fuel.
This provided an immediate saving of £7,000 per year on fuel alone!
To read the full success story, click on the link below. To sign up for BigChange Fuel click HERE
Competition Time
A huge thank you to all of you who provided us feedback on the newsletter - we are busy working through all the fantastic feedback.
Congratulations to Maddie Campbell from Sky Access UK Ltd, who was randomly selected as the winner of last month’s question: “While many of us were bringing in the New Year on 1st January, BigChange customers were hard at work keeping the world moving. How many jobs were completed on that day?” The correct answer was 5342.
For your chance to win the first competition of the year and snag a £25 Amazon gift card, here’s the question:
“February is the month of love, with Valentine’s Day on the 14th. Our customers love receiving reviews from the people they work for. This month’s question is: What percentage of our customers use the BigChange functionality to automatically request a review after a job?”
- A: 15%
- B. 41%
- C. 79%
- D. 92%
A winner will be randomly selected from the correct answers and announced in March’s BigCommunity newsletter!
P.S. - if you’re not one of our customers using this functionality and would like to. Check out our video HERE, which will show you how to get up and running in no time.
Welcome To The BigChange Family
We are thrilled to welcome our new customers to the BigChange family! Each company brings unique expertise and innovation to its industry, and we eagerly anticipate supporting their transformative journey with our platform.
- Vertical Lift Services North West Ltd - Offers lift installation, maintenance, and modernisation services, ensuring safe and efficient vertical transport solutions.
- Arma Projects Ltd - Specialises in construction and project management services, delivering high-quality building solutions.
- Asap Appliance Repairs Ltd - Provides prompt and reliable appliance repair services for a wide range of household devices.
- Bee Property Services LTD - Offers comprehensive property maintenance and management services, ensuring well-maintained and efficient properties.
- Doc Cleaning Ltd - Delivers professional cleaning services tailored to commercial and residential clients, maintaining pristine environments.
- Draintech Tankers Limited - Specialises in drainage solutions, offering services such as tankering and unblocking to keep systems flowing smoothly.
- Elite Cleaning Solutions Ltd - Provides top-tier cleaning services, focusing on hygiene and cleanliness for various sectors.
- Emeg Group Ltd - Offers engineering solutions, particularly within the rail industry, enhancing infrastructure and operational efficiency.
- ERC Services Ltd - Delivers electrical and mechanical services, ensuring optimal performance and safety of systems.
- Euro Rod (London) Limited - Provides specialist drainage services, including CCTV surveys and high-pressure water jetting.
- Extractly Ltd - Offers dust and fume extraction solutions, promoting healthier work environments across industries.
- G & T Door Access Solutions - Supplies and installs a range of door access systems, enhancing security and accessibility.
- Gadd Brothers Trees And Landscapes Ltd - Specialises in tree surgery and landscape design, creating and maintaining beautiful outdoor spaces.
- Greenkeepers Lawn Care Ltd - Provides professional lawn care services, ensuring lush and healthy lawns for residential and commercial clients.
- Greenpower Plant Hire Ltd - Offers plant hire services, supplying machinery and equipment for construction and engineering projects.
- Heating & Boiler Services Ltd - Specialises in heating solutions, including boiler installations, maintenance, and repairs.
- Herits Ltd - Provides innovative solutions to the catering industry, from full installations to single-item sourcing and supply.
- International Gas Detectors - Supplies advanced gas detection systems, ensuring safety across various industries.
- Jaydon Ltd T/A MCK Flooring - Offers flooring solutions, including installation and maintenance of various flooring types.
- KLX Electrical Ltd - Provides electrical contracting services, delivering installations and maintenance for residential and commercial clients.
- London Climate Hire Limited - Offers climate control equipment hire, supplying heating and cooling solutions for diverse needs.
- Lyndex Recycling Systems Ltd - Specialises in recycling equipment, providing machinery and systems for waste management.
- Marvans Vegetation Management - Offers vegetation management services, ensuring clear and maintained landscapes for various sectors.
- Master Clean (UK) Ltd - Provides comprehensive property repair services for fire, flood, storm damaged properties.
- MBS Lighting UK Limited - Supplies lighting equipment and solutions, catering to the needs of the film and television industry.
- NRG Entertainment Ltd - Offers entertainment services, specialising in event planning and production to create memorable experiences.
- Polar Lifts & Escalators Ltd - Provides lift and escalator services, including installation, maintenance, and modernisation.
- Professional Dosing Solutions Limited - Offers dosing systems and solutions, ensuring precise chemical dosing for various applications.
- Prompt and Precise LLP - Specialises in domestic appliance repairs, sales, and servicing in Reading, covering a range of household appliances.
- Pud's Cleaning Ltd - Offers professional cleaning services, maintaining cleanliness and hygiene for both residential and commercial properties.
- Quarrybank Plumbers Ltd - Cheshire's leading heating and plumbing engineers, specialising in boilers, heating systems, plumbing, renewables, and bathroom installations.
- RTT Services South Ltd - West Sussex’s fully qualified team of friendly, reliable and professional arborists & tree surgeons.
- RW Commercial Catering Engineers Ltd - Offers commercial catering equipment services, including installation, maintenance, and repair.
- Safetyworks & Solutions Ltd - Specialises in safety solutions, providing equipment and consultancy to promote workplace safety.
- Scotscape Smartscape Limited - Offers smart landscaping solutions, integrating technology with horticulture to create sustainable green spaces.
- Secure Entrance Systems Ltd - Provides security entrance solutions, including the installation of doors and access control systems.
- Sewer Squad Ltd - Specialises in sewer maintenance and repair services, ensuring efficient and effective wastewater management.
- Shopfronts Scotland - Specialises in the installation of shopfronts, automatic doors, roller shutters, and more across Scotland.
- South West Electric Gates - Offers installation and maintenance of electric gate systems, enhancing security and convenience for properties.
- Stuart Energy Ltd - Provides generator hire services, offering a range of diesel generators from 10Kva to 1250Kva for various energy needs.
- Swan Solutions Group Ltd - Delivers cleaning and maintenance services with a fresh approach that blends technology, passion and precision.
- Triple H Contracts & Hire Ltd - Provides construction equipment and plant hire solutions for various projects.
- Universal Cooling - Specialises in HVAC solutions, providing cooling and heating systems for commercial and industrial applications.
Welcome aboard! We’re delighted to have you as part of our growing community.
Listen to the BigChange Podcast – Now on Spotify, Apple Podcasts & More!
The BigChange Podcast Field Service Stories is now available on Spotify, Apple Podcasts, and numerous other podcasting services.
To explore the full list of where you can tune in or listen directly, visit fieldservicestories.bigchange.com
Leave Us A Google Review
As a valued customer of BigChange, your opinion and feedback are incredibly important to us.
We are committed to continuously enhancing our services and your experience with us, and your insights are vital to this process.
We would be truly grateful if you could take a moment to share your thoughts about BigChange on Google.
Your feedback not only helps us grow and improve but also assists potential customers in understanding the quality and value we offer.
We sincerely appreciate your ongoing support and look forward to hearing your views.
