December has become synonymous with software companies such as Spotify carrying out a yearly review, it's no different for BigChange.
In our final product blog of the year, we crunched some numbers and took a closer look at what you have all achieved.
Your dedication and our innovative job management solution have created a year filled with impressive milestones and significant contributions to sustainability.
P.S., if you wish to download a PDF of this as a little festive keepsake, please click on the 'download' button below.
Going the Distance - and Beyond!
This year, BigChange customers collectively covered an incredible 647,793,838 miles. The standout month was March, which saw 58,709,264 miles driven – equivalent to travelling to the sun and back three and a half times! These numbers are not just about distance; they reflect the relentless commitment and hard work of our customers.
Revolutionising Routes: Eco-Friendly and Efficient
Our route optimiser has been a game-changer, leading to 17,905,873.6 miles saved and 3,925,369.7 kg of CO2 emissions reduced. It is not just about efficient navigation; it's a commitment to a greener, more sustainable future.
Paperless Operations: Saving Trees, One Sheet at a Time
The BigChange system prevented the use of 34,116,126 sheets of paper, equivalent to saving 4,265 trees. This eco-friendly initiative is like filling Wembley Stadium twice with trees!
2023's Popular Job and Peak Times
The most common types of jobs this year were Maintenance/Repair, Delivery, and Cleaning. Wednesday was the busiest day of the week with 3,023,081 jobs completed. November became the busiest month with 1.38 million jobs. The busiest time of day? Between 10 and 11 am, with 2.96 million jobs.
UK’s Most Visited Cities
London, Sheffield, and Birmingham had the most jobs completed in the UK. From Lands End to John O'Groats, there wasn’t a single area of the UK where a job by a BigChange customer didn’t get completed.
Ensuring Vehicle Health and Safety
Over half a million vehicle checks and nearly 250 thousand defects recorded on the BigChange App which underline your commitment to road safety. Vehicles such as MAN 18.290 Truck, Renault Kangoo Van, and Citroen Relay reported the lowest defect ratios.
Prioritising Safety with Risk Assessments
Your commitment to safety on the job site is evident in the 8.45 million risk assessments completed this year.
Enhancing Customer Communications
With 734,263 alerts and 2,451,279 text messages sent, you've kept customers informed every step of the way. That’s the same as sending a text message to every household in Birmingham, Brighton, Bristol, Coventry, Leeds, Leicester, Liverpool, Manchester, Oxford and Sheffield!
BigChange Network Growth
We welcomed 193 new customers to the BigChange network this year, expanding our community and reach.
Customer Success Stories.
These numbers are great for our BigChange family as a whole, here are some standout unstoppable moments.
- Burry Sealants: A construction sealant company, saw a 20% workforce expansion and opened a new regional office after deploying BigChange. With improved back-office and field efficiency, they've achieved significant growth and efficiency, including 13,000 jobs completed (read more here).
- Technical Drain Solutions: This Essex-based company boosted revenue and productivity, achieving a 25% increase in income and a 50% boost in productivity with BigChange. The transformation included digital job cards, integrated accounting, and enhanced field operations. (read more here)
- EB Gas Services: Experienced a 20% increase in routine service job allocation and 30% improved onsite information capture efficiency. They've armed their staff with mobile devices for real-time communication, enhancing customer service and operational efficiency. (read more here)
- HTF Transport: This logistics company witnessed a fleet growth of over 30%, a 30% increase in turnover, and a near 40% reduction in empty running. BigChange provided them with 24/7 operational visibility, advanced scheduling tools, and improved customer communication, contributing to their significant business growth. (read more here)
Looking Ahead To 2024 and Beyond
As we step into 2024, BigChange remains committed to empowering businesses with innovative, efficient solutions. This year's journey has been inspiring, setting a solid foundation for continued growth and success in a sustainable fashion.
If you are interested in making 2024 an unstoppable year for you and your business, and being part of our 'unwrapped' next year, why not book a no obligation demo today!
