By investing in BigChange we have made people’s jobs easier, so we have fewer problems. Fewer problems mean a happier team and a more productive workforce.
Jasen Jackiw
Managing Director & Founder, Prymo Surface Solutions
Building Maintenance
Trusted by
Building maintenance
businesses every day
Trusted by thousands of businesses everyday
BigChange streamlines your day to day operations, connecting your office based team, mobile engineers and customers on one seamless platform that will help you grow faster, scale profits and delight customers. Easy to use and completely customisable, BigChange is used by small, mid-size and enterprise scale Building Maintenance businesses who specialise in both commercial and residential work. Whether you’re doing urgent reactive work, or planned preventative maintenance, your business will be able to plan, manage, schedule and track everything in one system that even integrates with your accounting software.
Unleash rapid growth and take your team’s productivity to new heights
- Maintain exceptional productivity levels - BigChange automates manual tasks both in the office and out in the field. By planning, managing, scheduling and completing work on one single system, your whole team is in sync which drives productivity levels to the max.
- Everything your team needs in one place - BigChange’ s all-in-one system is designed to replace your separate systems, enabling your team to work and collaborate effectively, without wasteful double keying from one system to another.
- Schedule smartly - and improve emergency response times - when you take on urgent reactive work, you need to get the right engineer to the right place, at the right time, with the right tools. BigChange’ s scheduling assistant guides you to dispatch jobs to the right resources.So you can deliver on your critical SLA promises.
All the features Building Maintenance businesses need to be successful
- Landlord gas safety, CP12 and CP6 - If you offer Gas works, engineers can complete landlord gas safety checks step by step on the mobile app and then create professional certificates that can be shared with customers.
- Service reminders at just the right time - Win more work with service reminders that go out automatically at just the right time. This helps your customers stay compliant when it comes to annual inspections and servicing. It boosts customer loyalty too.
- Now taking card payments - Take credit and debit card payments both in the office and out on the road with BigChange Pay. Keep commercial and residential customers loyal by offering more convenient ways to pay.
Manage risk and compliance where it really matters
- Digital Risk assessments - Build risk assessments into the jobs and tasks that need them. Maintenance jobs can’t be started until risk assessments are complete. Everything is traceable back to the technician or engineer who completed them.
- Access RAMS on demand - Building Maintenance engineers can access and share copies of RAMS on their tablet or smartphone. All without paper.
- Access to connection diagrams and site-plans - Your mobile team have easy access to connection diagrams, user manuals and other documents in the file library on their rugged smartphone or tablet.
Frequently asked questions
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