BigChange streamlines your day to day operations, connecting your office based team, mobile engineers and customers on one seamless platform that will help you grow faster, scale profits and delight customers. Easy to use and completely customisable, BigChange is used by small, medium and large plumbing businesses who specialise in both commercial or residential work. Whether you’re doing urgent reactive work, or planned preventative maintenance, your business will be able to plan, manage, schedule and track everything in one system that even integrates with your accounting software.
Supercharge your growth and take team productivity to new heights
- Paperless plumbing productivity
BigChange’s mobile app manages plumbing jobs step by step, ensuring best practice is followed. Capture proof of work, including photo capture before, during and after work.
- Everything your team needs in one place
BigChange’s all-in-one system replaces all your separate systems, enabling your team to work and collaborate effectively in one place.
- Schedule smartly - and improve emergency response times
Respond faster to new plumbing inquiries with intelligent scheduling and live tracking that helps you quickly identify the right engineer, with the right skills and the right tools.
All the features plumbing businesses need to be successful
- Landlord gas safety, CP12 and CP6
Complete landlord gas safety checks step by step in the app and then create professional certificates that can be shared instantly with customers
- Service reminders on auto-pilot
Win more work with service reminders that go out automatically, remindingcustomers when annual inspections and services are due.
- Accept card payments
Take card payments both in the office and out on the road with BigChange Pay. Keep commercial and residential customers loyal by supporting their preferred method of payment.
Manage risk and compliance where it really matters
- Digital Risk assessments
Build risk assessments into the workflows that need them. Plumbing jobs can’t be started until risk assessments have been completed. All traceable back to the engineer who completed them.
- Access RAMS on demand
Plumbing and heating engineers can access and share copies of RAMS on their tablet or smartphone. All without paper.
- Access to connection diagrams and site-plans
Gas engineers have easy access to connection diagrams, user manuals and other documents in the file library on their smartphone or tablet.
