Revolutionise with public sector field service management software from BigChange

Integrated CRM, smart scheduling, stronger productivity, better customer service

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Streamline public sector operations and boost efficiency

  • Smart service scheduling - Optimise routes for various public services like Special Educational Needs Transport, reducing travel time and improving on-time performance.
  • Mobile workforce management - Coordinate remote teams efficiently, enabling small management groups to oversee large workforces across different service areas.
  • Digital compliance checks - Replace paper-based systems with mobile apps for faster, more accurate inspections and reporting in facilities management and flood protection.

    • Public sector asset management software

  • Real-time vehicle tracking - Provide accurate ETAs for services like special needs transport, improving communication with service users and their families.
  • Rapid response allocation - Quickly assign the nearest qualified staff to urgent situations, ensuring swift action in critical public services.
  • Transparent service reporting - Automatically generate comprehensive reports showing service delivery times, resource usage, and compliance adherence, building public trust.

    • Improve public sector sustainability and cost-effectiveness

  • Efficient resource allocation - Reduce unnecessary travel time and fuel consumption across services, lowering CO2 emissions and operational costs.
  • Digital transformation of services - Streamline operations by replacing paper-based systems with mobile solutions, reducing administrative burden and improving data accuracy.
  • Flexible system integration - Easily adapt the platform to various public sector needs, from social housing maintenance to PPE distribution during emergencies.

    • What our customers say

    "BigChange's cutting-edge mobile workforce system, has already improved the efficiency, compliance and performance of several key services, as well as the day-to-day experience of service users and council employees."


    Sheffield City Council & BigChange Report 2021

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