Waste management software

With our platform, compliance needn’t be a worry. You can produce mandatory risk assessment and workflow documents that your team completes via the mobile app before they can fill out their timesheets, which gives you peace of mind that they’re following best practices. Plus, you can create a digital library for your COSHH sheets and guides for easy reference whenever your team needs them, wherever they are.

Travelling between locations is a large part of waste management, so GPS tracking helps to keep your workers safe during each journey. Using our platform, you can analyse your drivers’ behaviour on the roads, giving you the chance to offer additional training to those who take greater risks

BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.

With our software, you can optimise hundreds of jobs in bulk using the intelligent scheduling assistant. The assistant matches operatives to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.

You can enjoy many benefits by using BigChange to manage your operations, including:

• User-friendly online booking portal that makes it easy for customers to manage their appointments
• Optimised schedules that save you time and money
• Complete visibility over your operations for better decision-making
• Improved customer communications, including marketing emails to increase bookings
• Mobile application that removes the need for paperwork and admin-heavy tasks
• Instant invoicing and payments for a healthy cash flow
• Excellent health and safety features that ensure your business is compliant

The mobile app gives your drainage engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.

With less paperwork to take up their time, your team can get back to doing what they do best.

Yes, and it won’t add to your team’s workload. For example, you’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.

Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.

Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.