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"Rubbish collection isn’t glamorous but BigChange makes it efficient and reliable."
Charles Scully
Founder & MD, Cornwall Waste Care
Waste & Recycling
Optimise waste collection and management
- Intelligent route planning - Efficiently schedule waste collections and optimise routes based on customer locations, vehicle capacity, and waste types, maximising productivity and reducing fuel costs.
- Real-time job allocation - Instantly assign the nearest available crew to urgent waste removal requests or missed collections, ensuring swift response times and customer satisfaction.
- Digital waste transfer notes - Enable drivers to complete and share waste transfer notes electronically, eliminating paper-based processes and ensuring compliance with environmental regulations.
Grow your waste management contracts
- Automated service scheduling - Create and manage recurring collection schedules for commercial and domestic clients, reducing manual planning time and improving service reliability.
- Customer portal integration - Offer clients self-service options to book collections, view service history, and access waste reports, enhancing customer experience and reducing administrative workload.
- Multi-site contract management - Demonstrate your capability to handle large-scale waste management contracts across various locations, from holiday homes to industrial estates.
Enhance compliance and operational efficiency
- Mobile vehicle checks - Implement daily digital vehicle inspections for your waste collection fleet, ensuring all vehicles are roadworthy and compliant with safety regulations.
- Real-time job reporting - Enable crews to log collection details, capture photos, and report issues instantly via mobile devices, improving communication and reducing end-of-day paperwork.
- Automated invoicing - Generate accurate invoices based on completed job data, significantly reducing administrative time and improving cash flow for your waste management business.
Frequently asked questions
What health and safety features does BigChange’s waste management software include?
What health and safety features does BigChange’s waste management software include?
With our platform, compliance needn’t be a worry. You can produce mandatory risk assessment and workflow documents that your team completes via the mobile app before they can fill out their timesheets, which gives you peace of mind that they’re following best practices. Plus, you can create a digital library for your COSHH sheets and guides for easy reference whenever your team needs them, wherever they are.
Travelling between locations is a large part of waste management, so GPS tracking helps to keep your workers safe during each journey. Using our platform, you can analyse your drivers’ behaviour on the roads, giving you the chance to offer additional training to those who take greater risks
What are the main benefits of using waste management software?
You can enjoy many benefits by using BigChange to manage your operations, including:
- User-friendly online booking portal that makes it easy for customers to manage their appointments
- Optimised schedules that save you time and money
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails to increase bookings
- Mobile application that removes the need for paperwork and admin-heavy tasks
- Instant invoicing and payments for a healthy cash flow
- Excellent health and safety features that ensure your business is compliant
How does BigChange make job scheduling simpler?
With our software, you can optimise hundreds of jobs in bulk using the intelligent scheduling assistant. The assistant matches operatives to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.
What is the purpose of BigChange’s mobile application?
The mobile app gives your drainage engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.
With less paperwork to take up their time, your team can get back to doing what they do best.
Will BigChange’s platform help me deliver a superior service to my customers?
Yes, and it won’t add to your team’s workload. For example, you’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.
Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.
Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.