It might be the summer season, but there's been no slowing down at BigChange this August! From hosting in-person customer success events workshops and launching our new podcast, to supporting charitable causes, we have a lot to share with you.
If you prefer to watch the newsletter video, simply click on the thumbnail below. Otherwise, read on for highlights from this month and find out how you can get involved.
Customer Success Workshop
We kicked off August with another fantastic Customer Success Workshop at our HQ in Leeds. Customers who attended received personalised guidance from our BigChange experts, helping them to get the most out of their system. The feedback was overwhelmingly positive!
Want to join our next workshops on 8-9 October or 5-6 November? Email Louise for more details and to secure your spot!.
BigChange Customer, Cleanology Raises Over £75,000 For Charity
We're proud to support our customer Cleanology in their mission to combat hygiene poverty. So far, they've raised over £75,000 for The Hygiene Bank, and they're not stopping there. A fundraising event at the HardRock Café in London on 9th October aims to push that total even higher!
Customer Spotlight: Assured Fire and Security
This month, we're shining a spotlight on Assured Fire and Security. By switching to BigChange, they’ve transformed their business operations, improving efficiency and enabling growth. From CRM and job sheets to automation, they’re now competing with the big players!
BigChange Podcast Launched
We’re excited to announce the launch of the 'Field Service Stories' podcast! In each episode, industry leaders share their journey from startup to success, with special guests discussing topics that matter to your business growth.
To watch the first episodes, click on the thumbnails below.
Product News
Earlier this month, over 50 customers joined our YouTube Premier on 'Templates: The Feature Everyone Needs.' Missed it? Don't worry! You can still catch up and learn how to create custom job cards, design financial documents, and much more.
Are you curious about how we’re improving the BigChange platform to better serve your needs? Dive into Charlie Thacker’s (BigChange Product Manager)’s blog post, "My Journey into Product Management," to learn about the latest updates, including exciting developments in user experience, mass scheduling, and asset management .Discover how we're putting our customers at the heart of everything we do!
We have updated our list of third-party sub-processors, all of whom are governed by our stringent security and data protection management programmes. To view the click the link below. On the same page, you can also subscribe to receive notifications about any future changes. If you have any questions or concerns, please don't hesitate to contact us at dpo@bigchange.com.
Multi-factor authentication (MFA), a security process that requires users to provide two or more verification methods to access a system, will soon be mandatory for all BigChange accounts. Account administrators who haven't yet implemented MFA have been contacted directly via email, and additional guidance is available on our help site.
Share Your Feedback
If you have a moment, we’d appreciate it if you could share your thoughts about BigChange on Google. Your input makes a real difference. If you've had a great experience, please take a moment to share your thoughts and let us know how BigChange has made a difference for your business.
