November's Big Community newsletter is here, packed with podcasts, product updates, inspiring success stories, and your chance to win a £250 Amazon gift voucher!
Prefer to watch the newsletter? Click below to watch our video summary or keep reading for all the highlights.
BigChange Big News
Last month we announced that BigChange had been acquired by Simpro Group, one of the global leaders in field service management solutions.
We sat down with Gary Specter, CEO of Simpro group to film a special episode of our Field Service Stories podcast. Click on the link below to watch and subscribe.
Listen On:
BigChange Product News
Unlock the secrets to faster invoicing and increased efficiency for 2025!
In our product blog of the month, Andrew Knight, Lead Product Manager takes a look at how our newest job finances features are revolutionising financial reporting and saving valuable time for companies just like yours.
Over 75% of people using our new functionality are invoicing faster. To learn how you can do the same, click the button below.
Want to shape the future of your industry AND win £250?
We’re launching the UK’s most comprehensive field service industry survey—and we need your insights!
Your input will help create a report full of actionable discoveries, driving real change in the field service sector.
It only takes two minutes, and you’ll get exclusive early access to the report. Don’t miss your chance to influence the future of your industry!
New Navigation Improvements Launching Soon
Shortly we’ll be updating the navigation bar within the BigChange platform to enhance usability. These improvements, tested extensively with beta customers, optimise screen space, reducing the need for scrolling.
This new design not only improves functionality now but also lays the foundation for future enhancements, including full accessibility and seamless performance across both mobile and desktop devices.
As part of these changes, your logo will no longer appear in the top left of the screen. This adjustment ensures a consistent interface for all customers, simplifies development by standardising available space, and supports future enhancements to the platform. Rest assured, your logo will still appear on job cards and financial documents as usual.
Listen to the BigChange Podcast – Now on Spotify, Apple Podcasts & More!
The BigChange Podcast, Field Service stories are now available for you to listen on Spotify, Apple Podcasts, Amazon Music and many more podcasting services.
For the full directory of all the podcasting services we are on, or to listen direct, visit fieldservicestories.bigchange.com
This month there are not one, but two episodes to listen to.
- Alex met with Charles Scully, Managing Director at Cornwall Waste. He uncovered how Charles grew his business from the ground up to now serving over 2000 clients.
- Jonathan sat with Gary Specter, CEO of Simpro Group. Gary has led some of the most respected software companies globally, including SAP, NetSuite, IBM, and Adobe. They talked about cultural differences, growing businesses in uncertain times, resilience, retaining top talent, motivation, and his vision for field service software and how AI is impacting it.
Customer Spotlight: Mardon Group
This month's customer spotlight is on Mardon Group. Before using BigChange, Mardon Group used multiple systems, that lacked real-time visibility and required manual processes for scheduling work.
Since implementing BigChange, real-time tracking and custom job sheets have allowed for more efficient on-site issue resolution and faster invoicing.
Competition Time – Win a £25 Amazon Gift Card!
Just because we are giving you a chance to win £250 by taking part in our field service report doesn’t mean you can't take part in this month's competition and be in with another chance of winning an Amazon voucher!
The winner chosen at random for last month's question, "How many people have attended our customer success workshops to date" was Matilda from DSSL, with a correct answer of 210. Congratulations, a voucher is on it’s way to you.
For your chance to win this month, the question is as follows:
- A) 100,000
- B) 200,000
- C) 300,000
- D) 400,000
Share Your Feedback – We Value Your Opinion
If you've had a great experience with BigChange, we'd love to hear from you. Please take a moment to share your thoughts and let us know how BigChange has made a difference for your business.
