Beyond One-Size-Fits-All: How BigChange's Customisable Job Sheet Software Transforms Field Service Businesses

In the world of field service, no two businesses are exactly alike. Whether you're running a plumbing firm, managing a team of electricians, or overseeing building maintenance crews, your operation has unique needs that can't be met by generic, off-the-shelf solutions. That's where BigChange's customisable job sheet software comes in, offering a superior approach to managing your mobile workforce and delighting your customers.

The Problem with Generic Job Sheets

Let's face it - standard job sheets often fall short. They might miss crucial details specific to your industry, forcing your engineers to leave out important information altogether. This can lead to miscommunication, wasted time, and less than ideal audit trail.

BigChange: Putting You in Control

BigChange's job sheet software turns this problem on its head. Instead of forcing you to adapt to a rigid system, it lets you create job sheets that perfectly match your workflow.

Here's how it works:

1. Microsoft Word Integration: Design your ideal job sheet using familiar Microsoft Word tools. There's no need to learn complex new software - if you can use Word, you can create a custom job sheet.
2. Field Mapping: Once you've designed your template, BigChange's job sheet system lets you map specific fields to the integrated CRM. This means your mobile engineers capture all of the right information – and this is then turned into professional looking and fully branded job sheets, ready to share with your customers.
3. Industry-Specific Templates: Whether you need a detailed HVAC service report or a specialised security system installation checklist, BigChange has you covered. Simply build out your questions and tweak them to fit your exact needs. You can capture text, numbers, photos or even include a barcode scanning step.
4. Dynamic Forms: Your job sheets can include smart features like conditional logic. For example, answering 'yes' to a safety question could trigger additional required fields, ensuring nothing gets missed.

Real-World Impact: How Customised Job Sheets Transform Businesses

Don't just take our word for it. Here's how real BigChange customers have benefited from tailored job sheets:

• Plumbing Perfection: A large plumbing and heating firm used BigChange to create detailed boiler service sheets. By including make-specific checklists and common fault codes, they increased first-time fix rates by 15% and reduced the need for follow-up appointments.
• Electrical Excellence: An electrical contracting company designed custom job sheets for different types of installations. This included wiring tasks, parts used, and safety checklists specific to each job type. The result? A 10% reduction in job completion times and improved accuracy in invoicing for the right parts.
• Facilities Management Finesse: A facilities management company created multi-stage job sheets for complex maintenance tasks. This guided their technicians through each step, ensuring consistent quality across their workforce.

The Ripple Effect: Benefits Beyond the Job Sheet

When you implement BigChange's customisable job sheet software, the positive impact spreads throughout your business:

1. Improved Efficiency: No more time wasted searching for the right information. Your engineers have exactly what they need at their fingertips.
2. Enhanced Accuracy: Custom job sheets reduce errors and omissions, leading to better service delivery and fewer costly mistakes. Engineers are served the right job sheet for the job type they are doing.
3. Better Customer Communication: Detailed, professional job sheets impress customers and provide clear records of work completed.
4. Streamlined Training: New hires can get up to speed faster with intuitive, industry-specific job sheets guiding them through processes.
5. Data-Driven Insights: Because your job sheets capture the exact data you need, you can generate more meaningful reports to drive business improvements.

Getting Started with BigChange

Ready to revolutionise your job sheets and transform your field service operation? Here's how to get started:

1. Book a Demo: See BigChange's customisable job sheet software in action. Our team will show you how it can be tailored to your specific industry and business needs.
2. Identify Your Needs: Work with our experts to pinpoint exactly what information you need to capture on your job sheets.
3. Design Your Templates: Use our Microsoft Word integration to create your perfect job sheets, or let our help centre guide you to customise industry-specific templates.
4. Train Your Team: BigChange offers comprehensive training to ensure your office staff and field workers get the most out of the new system.
5. Continuous Improvement: As your business evolves, so can your job sheets. Easily make updates and refinements as needed.

The BigChange Difference

In a world where service businesses are constantly pushed to do more with less, BigChange's customisable job sheet software offers a competitive edge. It's not just about having digital forms - it's about having the right digital forms that work for your business.

By putting the power of customisation in your hands, BigChange helps you:

• Increase productivity
• Improve service quality
• Enhance customer satisfaction
• Drive profitability

Don't let generic job sheets hold your business back. Discover how BigChange's customisable job sheet software can transform your field service operation. Book a demo today and take the first step towards more efficient, accurate, and customer-focused service delivery.