Unlock Your Success with BigChange's Interactive Success Centre

Jonathan Isaacs
June 19, 2023

Do you ever feel lost when left to navigate new software on your own? Does it feel like a throwback to those sweaty-palmed summer exams in the school gym? Well that’s why we’re different; you are never alone when you run on BigChange.

We have created a unique resource hub to help you understand our system and enable you to get the most from it. Want to find out more? Dig in 👇🏻

🔑 The Key to Success

Introducing the BigChange Success Centre, a virtual knowledge hub that will allow you to unleash the full power of our job management system and make your business unstoppable. This comprehensive knowledge centre brings together essential tools to help you learn the system and find out first about new developments.

Let’s take a closer look 👀:

1. ❓ Help Centre :Direct access to a ton of support content, from step-by-step ‘how to…’ guides, to video demonstrations.

2. 🚀 Release Notes: Stay up-to-date with the latest additions and changes within the BigChange system, nicely rounded up for a fast read.

3. 📣 Announcements: Don't miss out on crucial messages from BigChange, including exclusive access to our latest newsletter and important updates.

4. 📆 Events: Be the first to hear about exciting webinars, events and networking opportunities that will broaden your knowledge and enhance your expertise. Signing up is just a click away.

5. 🤔 Question of The Week: Engage with our community through weekly, thought-provoking questions on relevant topics, the perfect way to have your say and stay informed about industry trends.

Jonathan Isaacs, Product Marketing Manager, highlights the significance of the Success Centre:

The success centre allows us to interact with our customers like never before, and offers them a single place they can go to find everything they need to be successful in their use of BigChange.

Since it has been launched, it has been used over 150,000 times, with each module gaining new user adoption every week.

This amazing resource is kept up-to-date, and we have huge plans of how we can make it even better.

Jonathan Isaacs, Product Marketing Manager

🔮 Future Enhancements:

And we’re not done yet! In typical BigChange fashion we have exciting plans ahead for the Success Centre. Later this year, we'll introduce a groundbreaking addition—the inclusion of 'in-app guides.' That means no more navigating away to find out how something works, you’ll be able to do it on the page with clear step-by-step instructions. I know, amazing, right? No more slow learning curve for new starters.

🔓️Easy Access, Unmissable Notifications:

There’s no need to hunt around, the Success Centre is conveniently located in the bottom right-hand corner of every screen on the BigChange website. It's just a click away, ready to support your journey to success. Stay informed with ease—whenever there's a new notification, a pulsating number will catch your attention, ensuring you never miss out on vital updates.

🏃‍♂️ What Are You Waiting For?

BigChange's interactive Success Centre lets you unleash your full potential. Join the thriving community of users who have harnessed the power of the Success Centre to enhance their knowledge, productivity, and overall success. Click on the blue icon now, and embark on your journey to BigChange success! Go-go-go!

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