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BigChange understands the unique challenges faced by the specialist cleaning industry. Our innovative job management software is designed to streamline your operations, improve efficiency and boost your bottom line. Our platform seamlessly integrates with accounting software and provides a user-friendly interface that your team can quickly master. Cost-effective and dependable, BigChange keeps your office based teams, field-based cleaning operatives and customers in-sync.
Revolutionise commercial cleaning operations
- Paperless cleaning productivity - BigChange’s mobile app manages cleaning jobs step by step, ensuring best practice is followed. Capture proof of work, including photo capture before, during and after work to avoid any payments delays.
- Everything your team needs in one place - BigChange’s all-in-one system replaces all your separate systems, enabling your team to work and collaborate effectively in one place.
- Schedule smartly and improve rapid response times - Respond faster to urgent cleaning jobs with intelligent scheduling and live tracking that helps you quickly identify the right operative, with the right skills and the right equipment.
All the features cleaning businesses need to be successful
- Easy to use mobile app - Cost-effective and reliable, BigChange’s mobile app for cleaning operatives supports both Android and iOS, enabling your operatives to stay connected and informed at all times.
- Accept card payments - Take card payments both in the office and out on the road with BigChange Pay. Keep commercial and residential customers loyal by supporting their preferred method of payment.
- Recurring-job reminders on auto-pilot - Win more work and drive loyalty with reminder emails that go out automatically. Help your customers stay on top of cyclical cleaning and hygiene schedules.
Streamline commercial compliance and boost productivity
- Digital Risk assessments - Build risk assessments into the workflows that need them. Cleaning jobs can’t be started until risk assessments have been completed. All traceable back to the operative who completed them.
- Access RAMS on demand - Cleaning companies can access and share copies of RAMS on their tablet or smartphone. All without paper.
- Access to connection diagrams and site-plans - Cleaning operatives have easy access to connection diagrams, user manuals and other documents in the file library on their smartphone or tablet.
Frequently asked questions
With our platform, compliance needn’t be a worry. To ensure your operatives are following industry best practices, you can produce mandatory risk assessment and workflow documents that they complete via the mobile app. Operatives won’t be able to fill out timesheets until the health and safety forms are filled out, giving you peace of mind that they’ll carry out all work safely. Plus, you can create a digital library for your COSHH sheets and guides for easy reference whenever your team needs them, wherever they are.
The mobile app gives your electricians access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.
With less paperwork to take up their time, your electricians can get back to doing what they do best.
You can enjoy many benefits by using BigChange to manage your cleaning business, including:
- User-friendly online booking portal that makes it easy for customers to manage their appointments
- Optimised schedules that save you time and money
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails to increase bookings
- Mobile application that removes the need for paperwork and admin-heavy tasks
- Instant invoicing and payments for a healthy cash flow
- Excellent health and safety features that ensure your business is compliant
Yes. With our software, you can optimise hundreds of jobs in bulk by using the intelligent scheduling assistant. The assistant matches operatives to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.
Yes, and it won’t add to your team’s workload. For example, you’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.
Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.
Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.
The mobile app gives your electricians access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.
With less paperwork to take up their time, your electricians can get back to doing what they do best.