October’s Big Community newsletter is here, packed with exciting news, events, inspiring success stories, and your chance to win a £250 Amazon gift card!
Prefer to watch the newsletter? Click below to watch our video summary, or keep reading for all the highlights.
BigChange Big News
We are proud to announce that we have been acquired by Simpro Group, one of the global leaders in field service management solutions.
First and foremost, we want to assure you that our commitment to you remains unchanged. Your satisfaction and success are our top priorities, and we’ll be here every step of the way as we embark on this exciting journey together.
As part of Simpro Group, BigChange will remain the innovative partner you know and trust, while gaining access to Simpro Group’s extensive expertise and resources.
Resources:
- Customer FAQs
- Fireside Chat between Gary Specter CEO of Simpro Group, and Richard Warley CEO of BigChange
- Press Release
- Questions for Gary
BigChange Product News
Innovate Q3 - Available on Demand
The must-attend webinar of the quarter saw over 200 attendees from over 150+ companies, showcasing the latest and greatest BigChange features.
The feedback was fantastic:
- “The webinar was incredibly useful and informative, providing clear and concise insights.” – Dimitar, AGS One
- "Very helpful, especially interested in the timesheet functionality.” – Mark, PIP Lifts
If you were unable to join us live, don't worry, you can watch on catchup.
Securing Data with Multi-Factor Authentication
Did you know? Cybercrime cost UK businesses over £4 billion last year, and threats like data breaches are on the rise.
Multi-factor authentication (MFA) is your strongest defence, adding an extra layer of security to your systems. The Information Commissioner’s Office recommends it as one of the top ways to protect your data.
In our latest blog, Leanne, Head of Product at BigChange, explains why adding MFA to your BigChange platform is a must, and how it can safeguard your business from cyber threats.
Want to shape the future of your industry AND win £250?
We’re launching the UK’s most comprehensive field service industry survey—and we need your insights!
Your input will help create a report full of actionable discoveries, driving real change in the field service sector.
It only takes two minutes, and you’ll get exclusive early access to the report. Don’t miss your chance to influence the future of your industry!
Listen to the BigChange Podcast – Now on Spotify, Apple Podcasts & More!
The BigChange Podcast, Field Service stories are now available for you to listen on Spotify, Apple Podcasts and many more podcasting services.
For the full directory of all the podcasting services we are on, or to listen direct, visit fieldservicestories.bigchange.com
Join the BigChange Network & Grow Your Business
The BigChange Network is your gateway to connecting with trusted contractors and sub-contractors within the BigChange system.
With over 1,000 customers already signed up, it’s the perfect place to grow your business through collaboration with other users.
By joining the network, you can:
- Find subcontractors in your area
- Discover businesses that need your services
Exciting news: Plumbing and heating expert Warmzilla has recently joined the network and is looking to partner with businesses like yours!
Events
Field Service Summit
This month, we hosted our inaugural Field Service Summit at the Zebra Experience Centre in London.
With an incredible line-up of speakers, including former Dragons' Den investor Piers Linney and Mo Dawood, IT Director at Lanes Group, the one-day event brought together field service experts eager to explore how they can use data and AI to stay ahead of the curve.
Attendees discovered:
- How to unlock hidden profits from service data insights
- The best AI tools to boost productivity
- The next wave of AI innovations set to transform the industry
Want to be part of the 2025 Field Service Summit? Keep an eye on our social media for upcoming announcements!
Customer Success Workshops
Earlier this month, we hosted another fantastic Customer Success Workshop at BigChange HQ in Leeds—our biggest yet!
Attendees received personalised attention from our BigChange experts, ensuring they get the most out of their system.
There are still a few spots left for our final workshop of the year on 5th and 6th November. Don’t miss out!
Customer Spotlight: Lanes Group
This month we are shining the spotlight on Lanes Group. After acquiring Sapphire Utilities, Utility Company of the Year, Lanes Group has embraced BigChange to streamline their operations and boost productivity.
Competition Time – Win a £25 Amazon Gift Card!
Congratulations to Martyn Tristram from Blue Machinery, winner of last month’s £25 Amazon gift card!
This month, for your chance to win a £25 Amazon gift card, answer the question below:
QUESTION: How many people have attended our Customer Success Workshops so far this year?
- A) 100 people
- B) 142 people
- C) 179 people
- D) 210 people
Share Your Feedback – We Value Your Opinion
If you've had a great experience with BigChange, we'd love to hear from you. Please take a moment to share your thoughts and let us know how BigChange has made a difference for your business.
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